Reminders Related to Telehealth Appointments

We understand how important it is that users receive regular, automated reminders about upcoming appointments. Users can expect to receive reminders about their appointments via SMS/text and in-app notifications at the following intervals -

- 4 days prior to appointment

- day of appointment

- 10 minutes prior to appointment

Additionally, on the day of their appointment, a user will see a banner at the top of their stream with a reminder of their appointment.