Reminders Related to Telehealth Appointments
We understand how important it is that members receive regular, automated reminders about upcoming appointments. Members can expect to receive reminders about their appointments via SMS/text and in-app notifications at the following intervals -
- 4 days prior to appointment
- day of appointment
- 10 minutes prior to appointment
Additionally, on the day of their appointment, a member will see their appointment displayed on the For You page of their app.