A member's profile includes a wide range of data to help admins engage with app members more effectively. Admins can see:
- the member's full name
- phone number
- where they live, work, and when they left treatment (if this information has been entered by the admin or member)
- by tapping the Edit Profile button, admins can also see the member's email address and display name.
Note: When a member looks at someone else's profile, they do not see all this information. They will only see the person's display name, when they left treatment, and the previous posts they've made.
Admins can also initiate Private Messages directly from a member's profile.
Further down in the profile, admins can view an individual's Milestone Recovery Counter, Survey + Assessment responses, Account & Permissions information, Engagement Stats, and write or read any Notes placed in the member's profile.
All Contingency Management data for that member will be seen if this premium feature is enabled for your organization, including Rewards Earned. Lastly, all the member's posts can be viewed in succession.
Additional questions about member profiles? Reach out to us at firstname.lastname@example.org.