Oftentimes our clients want staff at their facility to be on the app but need to limit authorization to access specific app functions like surveys, announcements, private messages, etc. To help segment users we created "roles" inside the app with specific permissions for each role.
To help guide you in choosing which staff members should be a Super Admin, Admin, Moderator, or Contributor, use the chart below.
|Action|| Super Admin
(global access across all teams)
(access granted per team)
|Create Promoted Post||x||x||x|
|Create Inspiration Post||x||x||x||x|
|Create Helpful Tip||x||x||x|
| Manage Members (invitations,
access requests, team assignments,
|Delete Post in Stream||x||x||x|
|Send Private Messages to Members||x||x||x|
|Receive Private Messages||x||x||x|
|Manage Flagged Entries||x||x|
Note: Moderators and Super Admins can send messages to users and receive replies to those conversations. Moderators and Super Admins are not discoverable for app users to initiate private messages with.
Learn how to update a user's role in the app here.
The team at CaredFor has the ability to assign certain permissions at an individual level. For example, if a team member who is Moderator also needs to be able to manage notes, our team can turn on that permission. If you need help with a one-off permission, contact our team at firstname.lastname@example.org.