Admin Notifications for Flagged Survey & Assessment Responses

For surveys or assessments that use a scoring rubric, you can set up custom email notifications to alert you when a respondent's answers meet your criteria. This can help your team manage and prioritize follow-up outreach. You can set up the notification to compare values against the composite score of the whole survey/assessment, or for an individual multiple-choice question. 

To set up a notification, navigate to Menu > Dashboard > Toggle Admin Menu > Assessments or Surveys & Forms:

• Tap the survey or assessment title from the main list to open the details page.
• Tap Config. 
• Next to the Notifications heading, tap the green + button. 
• Fill in the configuration settings:
  • Event Type: This determines the type of comparison that will be flagged for the notification. You can flag a response for being Over, Under, or Equal to the threshold value you want to compare against. 
  • Compare Value: Enter the threshold value you want to compare a member's response against. 
  • Question Answer Value: This is where you set the source of comparison. Choose a composite score to compare the member's full survey/assessment score, or choose one of the multiple-choice questions included in the survey/assessment. 
• Tap Add to save. You can add as many notifications as necessary to flag the responses most valuable to your team.