Access Telehealth Transaction Logs

As an organization you will likely need to access a transaction log for reimbursement purposes related to telehealth sessions.

Access to a transaction log requires special permissions. If you are unsure if you are able to access this - please reach out to our team at

  • To access the transaction logs, on the web version of your app navigate to the menu > dashboard > appointments.
  • Tap “Download Past Appointment Attendees”. Select the date range you’d like to download.
  • A .csv file will be downloaded for your review.
  • The .csv file shows the member who attended the session, when they attended, and the type of meeting they attended.

If you have any questions, reach out to our team at

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