Create and Assign Treatment Work

The Treatment Work feature can help enhance the patient experience in IOP and MAT settings. When assigned a piece of treatment work, members are given brief instructions, asked to consume a piece of content (article, video, etc), and then answer a series of follow up questions. Clinicians can then download the responses like you would a survey.

Create a New Piece of Treatment Work

Navigate to Menu > Dashboard > Toggle Admin Menu (mobile only) > Surveys & Forms.
Tap New Survey and select Create Treatment Work.
Enter a title and a brief call-to-action introduction for the assignment. This is what will be displayed to members on their For Your and Survey pages. The 'Insert First Name' button will add a dynamic placeholder that will display each member's first name in the final message.
Optional: Enter any admin specific instructions. These are not visible to members who are assigned the treatment work.
Mark the checkbox if you want to send a reminder text message to members who do not complete the treatment work.

Add your desired content for the member to watch/read. Use either the camera icon to upload your own image or video, or tap the link icon to link to an outside resource - like an online article, YouTube video, etc.
Tap Add Question to create your follow up questions. If you're unfamiliar with the question types available in the app, you can learn more here.
Tap Save in the top right corner.

Assigning Treatment Work

Treatment work can be sent to an individual, a team, or a contact list. Once sent, the assignment will show up on the member's For You page and on the Surveys page.

Navigate to Menu > Dashboard > Toggle Admin Menu (mobile only) > Surveys & Forms.
Tap the drop down menu and select Treatment Work. You'll now see a list of all active assignments.
Tap the V to the right of your desired assignment, then select to either send to a member or to a team/contact list.
Fill in the start and end date and time, and select the recipient from the list. Then tap Save.