Create a Topic
Topics, also known as Conversation Starters, allow you to create discussions with your users. The conversation starter could be just text, text with an image, or just an image. Users are prompted to leave their response to the conversation starter while viewing the post.
Creating Topics
- Navigate to Menu > Dashboard > Toggle Admin Dashboard (mobile only) > Content.
- Tap the green + New Entry button.
- From the drop down select the Topics option.
On the Topics detail screen many options are available for creating your custom content including title, content body, images, web links, as well as scheduling preferences and the team(s) you would like to publish the content to. Posts can be scheduled for up to one year from the creation date of the content.
Once you are finished creating your content, select Save to confirm your post and return back to the content list.
Interacting With Topics
A conversation topic will post immediately to the teams selected unless a later publishing date and time was entered. Once posted, the topic will display in the content stream.
Team members will be encouraged to join the conversation with a call to action button. Once clicked on, the user will be able to add text and images to their response.
The last submitted comment will display along with the content post. When more than one comment has been posted, a left down arrow will appear. When selected, the post will expand and display all posted comments.
To reply to a comment, tap the comment icon. The app will open an editing window where you may type a response. Tap post to send the reply.